No, the centre does not provide any service of home visits. All the psychological interventions and procedures are conducted only at the hospital premises.
The timings are from 9 a.m. to 6 p.m.
The consultation process starts only after registration. Registration can be done after depositing the consultation charge. The registration charges can be paid in cash, demand draft, mobile wallets, digital payment apps. e.g. PAYTM, BHIM, etc are accepted.
Consultation Charges may vary according to consultant. Details can be found under ‘Schedule of charges’ section.
Consultations can be availed from Monday to Saturday from 10 a.m. to 6 p.m. (subject to availability of Consultant). Kindly enquire at these numbers before taking an appointment – Ph.: 0522-4950275 | 0522-4950276 Mob. No. +91 8960-211-222 | 9235442425
Emergency consultations can be availed after paying the requisite charge. Please call at these numbers to ensure availability of medical specialists – Ph.: 0522-4950275 | 4950276 Mob. No. +91-9235442425 | 8960211222
Yes, a consultation is necessary before a patient can be admitted.
If a patient avails an appointment beforehand, then the waiting time is better managed. A prior appointment is very convenient for a consultation.
The patient or a close relative should take an appointment and then register the patient at the hospital using id-proof of the patient and the attendant before consultation can be availed. A proof of relationship is also required.
The payments for consultation can be made through cash, credit/debit card, demand draft or by any digital wallet.
The accommondation fees ranges from Rs. 500/- to Rs. 3000/- per day. Details can be found under ‘Schedule of Charges’ section.
The accommodation fees covers only food and lodging, and all other expenses, like charges for medicines, investigations, doctor’s consultation etc. are chargeable extra.
On an average, admittance of a new patient to the Dormitory ward which is an air conditioned dormitory ward, for a month costs around Rs. 25,000-35,000(+/-4000).This calculation is based on past averages but the cost of treatment is dependent on many factors including age, diagnosis, prognosis, treatment, motivation level of the patient, to name a few.
The hospital charges are economical and fixed. For exceptional patients with economic considerations or in cases where the treatment is a prolonged one, the patient can opt for ‘Fixed Package’ as a mode of treatment. However, this facility is available strictly on the recommendation of the Consulting Psychiatrist.
The rooms of admittance range between Rs 1000 and Rs 3000 per day.
The food for the attendants depends upon the room booked.
Laundry services are available on paid basis, but are subject to the availability of staff. Alternatively, the attached washrooms can be utilized for self-service.
First and the last payments of the total bill of the hospital are not payable by cheque, however the payments in between the treatment can be paid by cheque.
No. The hospital requires the consent of the patient along with hospital registration and id proof of patient and close relative (mandatory by law). No patient can be admitted against her/his will so as to prevent any legal action being taken against the centre. This is a process prevalent all over India.
Where the patient is not in a position to give his/her consent, it is mandatory for a close relative of the patient to give the consent along with an id-proof (of the patient and the relative) and also a relationship proof, e.g husband-wife (for each other), mother-father (for dependent children).
Yes, ambulance services are available both for local and outstation patients.
I] All distances up to 40 kilometers will be treated as within city limits Rs 2000/- fixed charge for ambulance and medical team.
II] For outstation patients Rs 15/- per kilometer plus Rs 4000/- for the medical team accompanying the ambulance (for every 600kms).
(Impt: ambulance charges are applicable for round trip – from hospital and back to hospital).
Note: Kindly confirm the estimated ambulance charge from helpdesk by dialing 8960211222.
To avail the ambulance service –
A close relative of the patient will have to approach the hospital physically and complete the registration formalities before the ambulance can be sent for the patient.
According to modern psychiatry, addiction is a disorder and is not considered merely a habit. Thus, habits can be treated without the use of medications but diseases can’t be treated without the use of the appropriate medications. The use of medications can also depend on the motivation level or willingness of the patient to be treated..
The centre does not accept any health insurance cover or mode of payment.
The health packages are only reserved for patients who require long-term care and treatment or who have affordability issues. New patients are admitted first and are given a health package option if the doctors deem fit. These packages are non-refundable in the case of premature discharge..
Any outside psychologists can be consulted only on the advice of the Nirvan hospital psychiatrist..
Yes, it is mandatory to admit a patient for the first 3 days, at the least. Thereafter, the admittance depends on the willingness/capacity of the patient or the attendant.
No. AC and non-AC wards are separate. Non AC wards are air cooled.
Ward fee includes lodging only. Fooding provided by hospital mess is complimentary.
The ward includes clean toilets, round the clock medical assistance, clean linen and bed sheets, to name a few..
Only one attendant may accompany the patient in a private room. No attendants are allowed in the ward section.
No outside, unpacked food is allowed inside the wards.
The hospital provides a mess facility so food is given according to the hospital menu.
Special requests are entertained subject to availability of the food in question, medical condition and account situation of the patient, on chargeable basis. It is recommended that an attendant from the family of patient should stay in hospital to take care of special food requirements of the patient.
Yes. Since these gadgets may hamper the treatment of the patient or can be misused by the patient or/and the other patients. The patients are subject to a physical check before entering the ward premises. However, mobile phone may be allowed in Family rooms(Super Deluxe Rooms) subject to discretion of doctors and hospitals management, on patient’s / attendant’s request.
The patient can take his/her personal clothes, shoes, slippers. All other belongings which may cause any type of harm to the patient like shaving kit, etc are not allowed and will be confiscated and handed to the relative of the patient. The “nada” or string of a pyjama or a salwar can be misused for strangulation.
No, any type of medication is not part of the ward fee, and is payable separately.
Yes, outside medications are provided if required according to the need of a patient subject to extra charge.
If a package is availed, then it is completely non-refundable. If there are any dues left at the time of discharge, then the family has to pay them and if there is an excess credit balance, then the hospital will refund the money at the time of discharge, preferably to the bank account of the payee. If the patient absconds no refund is permissible.
The hospital maintains the best possible security measure, but in the event a patient absconds, the hospital informs the family of the patient, instantly. At the time of admission of a patient, the relative (attendant) mandatorily undertakes the responsibility of the patient for such an eventuality.
Books or any text-related paraphernalia are not allowed inside the hospital. The daily schedule of the hospital itself is very comprehensive which spares no time for the patient, but the hospital does provide with game materials for the patients in their free time. The hospital also provides all rooms with television facilities and has a projector facility for special screenings of films.
The family can visit the hospital not more than once a week. In exceptional cases two visits may be allowed.
The family themselves will have to either contact the hospital or make a visit for progress of the patient. The hospital does not provide any online updates.
No, there is no library facility.
No, only direct relatives and any other person(s) permitted by the patient’s family are allowed to meet with the patient inside the hospital.
Yes, multiple patients share the ward space.
Yes, there are CCTV cameras installed in both wards and rooms for security and surveillance purposes..
The hospital is also connected by Metro Rail. Metro can be boarded from the Airport or the Charbagh Railway Station upto Munshi Puliya station, which is a mere 2.6 km away.
No, the centre does not have any branches.
The Nirvan centre is entirely a private organization and is not funded by any government or non-government organization. The centre does not accept any kind of donations from any individual or any group or organization.
Some of the specialty clinics are –
- Andrology (Sex) Clinic
- Psychosomatic Medicine & Sleep Clinic
- Geriatrics & Memory Clinic
- Headache/ Fits
- Adolescent Problems
- Carrier & Family Counsellings (by experts).
The time limit depends on the particular diagnosis, prognosis, compliance with the treatment, level of motivation, age and various other factors of the patient in question. In case of de-addiction, it can usually take from 2 weeks to 2 months time depending on the severity of damage done to the patient. Post-hospitalization phase is equally important and it requires the patient to come for periodic psychiatric follow-ups. Any other medical condition requires a minimum period of 2-3 days for a comprehensive diagnosis and establishing a treatment process for the patient.
No. The centre treats all forms of mental illnesses, all forms of addictions like marijuana and alcohol addictions and any problems related to Andrology or sexual problems.
No, the centre only treats patients with psychiatric disorder. In the case of a secondary biological disease or disability, the centre will get the (in-door) patient transferred to or be consulted for treatment elsewhere with separate payments as applicable
The centre treats children only on the basis of professional medical opinions.
Yes, the centre has been awarded the most promising de-addiction and psychiatric centre in India in the year 2018. This is one of the premier institutes and has been awarded by various other forums. The founding psychiatrist Dr. H.K. Agarwal has also been awarded with Excellence in the Profession citations and commendations.
The centre does provide hypnotherapy services, subject to the availability of the hypnotherapist. The centre does not provide any graphology services.
The centre only has psychological diagnostic facilities apart from ECG/EEG and brain mapping facilities. Other diagnostic tools are done in accordance with the respective tie-ups that the centre has with other organizations and are organized by the centre itself. For example, in the case of getting an ultrasound or MRI done, the centre will provide an ambulance for transport to that particular organization with which the centre has a tie-up with and will transport the patient back.
The treatment is given by either one psychiatrist or multiple psychiatrists depending upon the patient and the severity of the illness at hand. Group discussions and group therapies are also a part of the treatment and are conducted by the RCI certified clinical psychologists of the centre.
Yes, it is mandatory for the family of the patient to meet with the doctors at least once a week and discuss the progress of the treatment with the concerned medical professionals. They are also liable to discuss/share any relevant detail about the patient which they might have missed out during the admittance/consultation procedure. This may help out with the further treatment of the patient.
Yes, alcohol dependence can be treated here. The hospital has been awarded as one of the best de-addiction centre pan India.
The hospital admits patients of all age-groups, but the conditional requirements are that the patient should be physically fit and he/she should be able to walk at least a kilometer without any support and do all the basic activities on their own. Those patients which have uncontrolled diabetes or any other ailments which require any other immediate medical attention more than the addiction or psychological ailment cannot be admitted to the hospital.
Yes, the hospital can discharge a patient if the patient has any other illness which requires more medical attention apart from the addiction or psychological ailment. Those patients who are willing to get discharged on their own and who are in the capacity to get discharged on their own, along with those patients whose billing is not being done properly are liable to be discharged by the hospital’s accord.
The hospital maintains the best possible security measure, but in the event a patient absconds, the hospital informs the family of the patient, instantly. At the time of admission of a patient, the relative (attendant) mandatorily undertakes the responsibility of the patient for such an eventuality.
No. During the treatment period, only the attendants can be allowed to leave the centre premises depending on the permissibility and condition of the patient at hand.
Books or any text-related paraphernalia are not allowed inside the hospital. The daily schedule of the hospital itself is very comprehensive which spares no time for the patient, but the hospital does provide with game materials for the patients in their free time. The hospital also provides all rooms with television facilities and has a projector facility for special screenings of films.
The family can visit the hospital not more than once a week. In exceptional cases two visits may be allowed.
No, only direct relatives and any other person(s) permitted by the patient’s family are allowed to meet with the patient inside the hospital.
Visiting Time : Between 10 am to 5 pm
Permitted Time with Patient : 20 minutes only
Visiting Days : Monday to Saturday
Frequency of Visit : Once a week
Visitors/Relatives are informed that no mobile phone, or any sharp object will be allowed to be carried inside the wards and the rooms during the visit. Any other material, specially string-like will also not be allowed in the wards or the room. The above precautions are taken to avoid any harm that the patient may cause to himself/herself by its wrong usage. Outside food is also not permitted.
